Refund Policy

Green Acre Farm Shop Returns Policy

At Green Acre Farm Shop, we strive to ensure the highest quality in all our meat products. However, we understand that there may be instances where you might need assistance with your order. For any return-related queries, please don't hesitate to contact us at orders@greenacrefarmshops.co.uk.

Damages and Issues

We request you to inspect your order carefully upon collection. If you find any defects, damage, or if you've received the wrong item, please contact us immediately. It's crucial to bring these issues to our attention as soon as possible so that we can assess the situation and address it promptly and effectively.

Exceptions / Non-Returnable Items

Due to the nature of our products, there are certain limitations on returns. Perishable goods, such as the meats we provide, are not eligible for return. This policy is in place to ensure the freshness and safety of the products we offer.

If you have any questions or concerns about your specific item, please feel free to reach out to us. We are here to help and provide clarity wherever needed.

Please note that gift cards are also non-returnable and non-refundable.

Ensuring Your Satisfaction

At Green Acre Farm Shop, your satisfaction is our top priority. We are committed to providing high-quality meats alongside exceptional customer service. Thank you for choosing us for your culinary needs.